Curriculum

Marketing II (Consumer Marketing)


Course Objectives

This course is for those who have acquired knowledge of basic marketing concepts and are involved in some form of marketing activity every day, so that they may delve deeper into how they can incorporate the perspectives of end users into their activity.

The course aims to develop personal ideas on marketing, and through case studies and fieldwork it seeks methods to link consumer opinion with corporate intent.

Course Details

Programs: Part-time MBA
Discipline: Marketing and Strategy
Course Level: Applied Course
Special Features: Group Work
Required/Elective Course: Elective Course
Number of Credits: 1.5
Report: Day 6
Hours Per Class: 3 hours
Class Capacity: 24 (Part-time MBA)

Recommended Preliminary Courses

- Marketing I
- Strategy

Theme/Case (*The themes and cases shown below are subject to change)

Day 1
THEME The Whole Picture of Postmodern Marketing
CASE How Customers Think: Essential Insights into the Mind of the Market


Day 2
THEME Listening to Customer Voices
CASE Consumer Behavior Exercise


Day 3
THEME Designing and Interpretation of Consumer Insights Surveys
CASE Nintendo

Day 4
THEME Business Expansion and Branding
CASE I've Got a Swatch!



Day 5
THEME Communication Strategies for Brand-building
CASE United Colors Of Benetton

Day 6
THEME Presentation Session
CASE N/A



Textbook (Please purchase the following textbook before the course starts.)

How Customers Think: Essential Insights into the Mind of the Market

How Customers Think: Essential Insights into the Mind of the Market

Zaltman, G., (2003) Harvard Business School Press. ISBN-10: 1578518261 / ISBN-13: 978-1578518265



Faculty

To be announced.


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