The objective of this course is to teach students how operation management and supply chain management can be utilized when making managerial decisions. In this course, students will:
– learn about operating systems – analyze production process and study the impact of production management on quality and delivery – be introduced to theories such as bottleneck analysis and business process control – conduct repeated decision-making simulations under certain circumstances – learn how to distinguish between organization’s operations and the company’s competitive advantage.
This course is intended for those who wish to enhance their analytical abilities, perceptiveness and planning capabilities for implementing management strategy or who are concerned about their company’s operation management.
Eligible for Pre-MBA, learn more.
Section A THEME: Business Process, Capacity and Cost Analysis
CASE: Delwarca Software Remote Support Unit
Section B THEME: Business Process, Capacity and Cost Analysis (Continued)
Section A THEME: Bottleneck Analysis and Business Process Control
CASE: National Cranberry Cooperative, 1996
Section B THEME: Bottleneck Analysis and Business Process Control (Continued)
Section A THEME: Operations in Automobile Production
CASE: Toyota Motor Manufacturing, U.S.A., Inc.
Section B THEME: The Mechanisms and Thinking Behind the Toyota Production System
Section A THEME: Strengthening Competitiveness through Operation Strategy
CASE: 7-Eleven Japan
Section B THEME: Strengthening Competitiveness through Operation Strategy (Continued)
Section A THEME: Supply Chain Management
CASE: Domino’s Pizza
Section B THEME: Supply Chain Management (Continued)
Section A THEME: Make-or-buy Decisions and Operation Strategy for Digital Transformation
CASE: 2U: Higher Education Rewired
Section B THEME: Make-or-buy Decisions and Operation Strategy for Digital Transformation (Continued)
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