Cross Cultural Management

GLOBIS MBA TOP Curriculum Course search results Cross Cultural Management

Course Objectives

This course aims to help students develop cross-cultural intelligence, which is an essential quality of any global leader. The course provides cross-cultural settings and topics that are commonly observed in today’s global business environments, and helps students recognize layers of gaps that cause cultural conflicts, and learn to value deep understanding of cultural contexts surrounding individuals and organizations with which they interact. At the end of the course, students are expected to have built mind-sets and skill-sets of a competent leader who appreciates and leverages diversity in talents and organizations s/he works with.

Specifically, the coursework includes role-plays and self-evaluation as well as case studies. The objective is to foster the kind of leadership students will need to practice when faced with the following types of situations:

— Dealing with stereotypes arising from differences in gender, race, ethnicity (nationality) or other social attributes
— Conflicts between headquarters and subsidiaries, as well as among different divisions and functional organizations
— Conflicts between corporate cultures, work styles and national cultures
— Dilemmas in the practice of diversity and inclusion

This course is intended for students who wish to achieve their own goals in the context of global business (in a cross-cultural environment or with people from different cultural backgrounds), and for those who have a strong sense of purpose and keen awareness of the need to improve their cross-cultural intelligence.

Course Details

Programs: Full-time MBA, Part-time & Online MBA
Discipline: Global/Asia/Japan
Course Level: Specialized Course
Required/Elective Course: Elective Course
Number of Credits: 1.5
Report: Day 4
Hours Per Class: 3 hours
Class Capacity: 35

Preliminary Recommended Courses

-Critical Thinking
-Organizational Behavior and Leadership
-Human Resource Management

Theme/Reading Materials

Day 1

Session A

THEME	Overview of Cross Cultural Management
CASE	LEADERSHIP CRISIS AT STEELWORKS' XIAMEN PLANT

Session B

THEME	Overview of Cross Cultural Management (Continued)
CASE	LEADERSHIP CRISIS AT STEELWORKS' XIAMEN PLANT

Day 2

Session A

THEME	Developing Sensitivity to Differences in Cross-cultural Environments
CASE	Silvio Napoli at Schindler India (A)(B)

Session B

THEME	Developing Sensitivity to Differences in Cross-cultural Environments (Continued)
CASE	ELLEN MOORE (A): LIVING AND WORKING IN KOREA ELLEN MOORE (B): LIVING AND WORKING IN KOREA

Day 3

Session A

THEME	Stereotypes and Cross-Cultural Management
CASE	(Re)Building a Global Team: Tariq Khan at Tek

Session B

THEME	Prejudice and Self-image a Cross-Cultures
CASE	Managing a Public Image: Sophie Chen Managing a Public Image: Kevin Knight

Day 4

Session A

THEME	Strategic Challenges and Cross-cultural Management
CASE	Hailing a New Era: Haier in Japan (A)(B)

Session B

THEME	Strategic Challenges and Cross-cultural Management
CASE	Hailing a New Era: Haier in Japan (A)(B)

Day 5

Session A

THEME	Corporate Culture and Cross-cultural Management
CASE	IKEA in Saudi Arabia (A)

Session B

THEME	Corporate Culture and Cross-cultural Management (Continued)
CASE	IKEA in Saudi Arabia (A) IKEA in Saudi Arabia (B) (to be distributed in class) IKEA in Saudi Arabia (C) (to be distributed in class)

Day 6

Session A

THEME	Business Sustainability and Cross-cultural Leadership
CASE	Global Diversity and Inclusion at Royal Dutch Shell (A)

Session B

THEME	Management Sustainability and Cross-cultural Leadership
CASE	Global Diversity and Inclusion at Royal Dutch Shell (A) Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring