Emotion-Driven Innovation

Course Objectives

Innovation has become a constant rhetoric in today’s business world, one that has become more stifling than enhancing for the individual professional, mostly due to the pressure to be innovative. Before a professional can begin to innovate, he/she must first understand if they have the necessary mindset for it.

This course delves into the reasoning underlying the correlation between innovative thought processes and emotional intelligence. By deconstructing the individual element to innovation, in this case, creativity and professional emotional intelligence, this course offers a student the ability to personally assess and develop traits that beget innovative processes. This course gives the students the necessary tools to pinpoint their professional emotional intelligence levels and expand them.

The most important aspect of this process is the level of uncertainty that the student will be challenged to accept in order to expand his/her comfort zone. To reach an innovative mindset, an individual must accept the uncertainty that is required to enhance emotional intelligence.

In this course, students will also understand how innovation is different today and the increasing role of emotional engagement with customers in delivering this innovation. This new wave of innovation is driven by technologies including big data and artificial intelligence. Students will learn how to develop the necessary skills to deliver these innovation strategies.

The course is based on the research work of Professor Ikhlaq Sidhu, UC Berkeley and Dr. Mario Alonso Puig, Harvard Fellow, which has been tested at some of the world’s leading global companies.

This course is intended for students who wish to:

  • Understand innovation in today’s business world and the individual’s role in reaching it
  • Grasp the interdependency of innovation, emotional intelligence & embracing uncertainty.
  • Develop a clear view of how to discipline one’s mindset, utilizing the Comfort Zone methodology, in the business environment
  • Develop the ability to embrace uncertainty in their professional lives and see uncertainty as an opportunity, not a stigma
  • Understand how the Comfort Zone approach can help professionals succeed and be more competitive and innovative in business
  • Implement a Comfort Zone system in his/her workplace to better facilitate growth for oneself and the company as a whole
  • Get an understanding of the key technologies that are driving today’s innovation online.


Course Details

Programs: Full-time MBA, Part-time & Online MBA
Discipline: Special Course
Course Level: Specialized Course
Required/Elective Course: Elective Course
Number of Credits: 1.5
Report: Day 6
Hours Per Class: 3 hours
Class Capacity: 35

*Due to the characteristics of the course, application of the substitute class and leave of absence system is not available.


Theme/Reading Materials

Day 1
Session A
THEMEInnovation Today 

Corporate Innovation in the Fifth Era

One quarter of GDP is persuasion

Session B
THEMEThe Role of Emotions and Emotional Intelligence on Innovation
CASEThe Significance of Emotional Intelligence on the Innovative Work Behavior of Managers as Strategic Decision Makers
Day 2
Session A
THEMEThe Five Elements of Emotional Intelligence: Self-Awareness & Self-Regulation

Self-Awareness, Influence, and Partnerships

What Does Self-Regulation Have to Do With Emotional Intelligence

Session B
THEMEThe Five Elements of Emotional Intelligence: Empathy

Most leaders don't even know the game they are in

Day 3
Session A
THEMEThe Role of Social Skills in Emotional Intelligence and the Emotional Distance
CASEInterpersonal skills in the workplace
Session B
THEMEThe Role of Motivation in EI
CASEIntrinsic Motivation - A Case Study in Nursery
Day 4
Session A
THEMEThe Lean Comfort Zone Scale (LCZ) & Emotional Intelligence at Work
CASEEmotional Intelligence at Work
Session B
THEMEThe Avanti Case
CASEMulti-Cultural Leadership Workshop: The Avanti Case
Day 5
Session A
THEMEThe Role of Big Data & New Technologies driving EI in Innovation
CASECorporate Innovation in the Fifth Era
Session B
THEMEThe LCZ Scale & Applied Innovation
CASECorporate Innovation in the Fifth Era
Day 6
Session A
THEMEGroup Presentation
Session B
THEMEGroup Presentation (Continued)


Paris de l´Etraz
Paris de l´Etraz
Emotion-Driven Innovation
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