Innovation Through Virtual Teams

Course Objectives

Information and Communication Technology (ICT) has dramatically changed the way we work, from offline to online, from PC to mobiles, and from email to messaging apps and high-definition video conferences. It has facilitated the increasingly globalized nature of business, and has now given us better ways to collaborate and communicate. It has become  the norm to work with colleagues and customers across town and across the planet, as members of Global Virtual Teams (GVTs). How to effectively work with our colleagues on GVTs defines our individual success and that of our organizations.

In this course, students will learn how to communicate and collaborate effectively using the latest technology to drive innovation from Global Virtual Teams, both as team members and as team leaders. By the end of the course, students  will have gained the knowledge and skills required to work effectively with their colleagues around the world. They will understand the different social dynamics of remote work - how to build trust, manage conflict, ensure results, ideate, overcome cultural and linguistic gaps and use technology to mitigate social distance, all while driving innovation and creating value.

As the class is a GVT, students will be able to apply what they learn  throughout the course through interactions with classmates. A group research project on “Creating a Virtual Learning Team” will be assigned and presentations made on Day 4, to a guest speaker from Ricoh Company Limited’s 2030 Committee on the Future of Work. Decisions made on how to collaborate with classmates, based on Days 1-3, will be captured in the group project and individual reflection. Knowledge gained from this course can be applied on the job and in future GLOBIS Online courses.

 

Course Details

Programs: Full-time MBA, Part-time MBA, Pre-MBA
Discipline: Special Course
Course Level: Specialized Course
Special Features: None
Required/Elective Course: Elective Course
Number of Credits: 1.0
Report: Day 4
Hours Per Class: 3 hours
Class Capacity: 25

*Due to the characteristics of the course, application of the substitute class and leave of absence system is not available.

 

Theme/Reading Materials

Day 1
Session A
THEME Get Virtual Teams Right – Human Factors and Technology
CASE Virtual Teams at Ivey
Session B
THEME Get Virtual Teams Right – Human Factors and Technology
CASE Getting Virtual Teams Right
What Managers Need to Know About Social Tools
 
Day 2
Session A
THEME Virtual Collaboration and Communication
CASE Tip of the Iceberg
Session B
THEME Virtual Collaboration and Communication
CASE How to Collaborate Effectively If Your Team Is Remote
How to Give a Webinar Presentation
 
Day 3
Session A
THEME Driving Innovation Projects on Global Virtual Teams
CASE Innovation through collaborative partnerships : Creating the MSN News for iPad app at VanceInfo Technologies.
Session B
THEME Driving Innovation Projects on Global Virtual Teams
CASE How to Build Trust on Your Cross-Cultural Team
 
Day 4
Session A
THEME Group Presentation and The Future of Work
CASE N/A
Session B
THEME Group Presentation and The Future of Work
CASE The Third Wave of Virtual Work

Faculty

Darren Menabney
Darren Menabney
Critical and Analytical Skills
Communicating your ideas and persuading others is critical to your success as a leader and business professional, whether as an entrepreneur, an employee of a large firm, or member of the public or not-for-profit sectors. No one is born as a natural presenter, it comes with a lot of work, practice, learning from your mistakes, and learning about yourself. My goal is to help you build your confidence and ability to present effectively, clearly, and persuasively, to a global audience. Find the uniqueness which you bring to your presentations, strengthen that, and use it to persuade, inform, and inspire others!